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SoftBank Pepper is a 4-foot-tall, wheeled humanoid robot built to interact naturally with people through speech, gesture, and a 10.1-inch chest touchscreen. In this configuration, RobotLAB pairs the Pepper hardware with the Entrance Robotics FlowManager content-management system and a ChatGPT-driven conversation layer, so the robot can greet visitors, answer free-form questions, route people to the right place, and display branded content the moment someone walks through the door. RobotLAB sells, leases, and supports this package as a turnkey reseller — Pepper itself is manufactured by SoftBank Robotics / Aldebaran, and FlowManager is built by Entrance Robotics.
FlowManager is the piece that makes Pepper practical for a non-developer team. It is a browser-based CMS with a template system, drag-and-build button and graphic editors, media management, and the ability to push 'flows' (interaction scripts) to one or many robots from a single account. Critically, FlowManager can connect to third-party REST APIs — including LLM and chatbot services — which is how the ChatGPT integration is wired in. That means staff can update greetings, menus, and on-screen content themselves, while the ChatGPT layer handles open-ended questions that a fixed script can't anticipate.
Pepper is designed for stationary or slow-moving front-of-house roles rather than autonomous navigation through a busy facility. It recognizes faces and speech, supports multiple languages, and uses its tablet plus expressive 19-degree-of-freedom body to keep interactions engaging. As a reseller, RobotLAB handles procurement, the FlowManager + ChatGPT setup, deployment, staff training, and ongoing service, so the robot arrives ready to work rather than as a bare developer kit.
| Manufacturer | SoftBank Robotics / Aldebaran (configured & sold by RobotLAB) |
| Robot type | Wheeled humanoid social / service robot |
| Height | 47.2 in (120 cm) |
| Weight | 62 lb (28 kg) |
| Degrees of freedom | 19 |
| Motors | 20 DC motors |
| Display | 10.1-inch touchscreen tablet (chest) |
| Cameras | Two HD cameras (forehead & mouth) + 3D depth sensor |
| Microphones | Four directional microphones |
| Base sensors | 2 sonar, 6 laser, 3 bumper, gyroscope |
| Max speed | 3 km/h (1.7 mph) |
| Battery | 30 Ah lithium-ion, ~12 hours operation |
| Charge time | ~4 hours |
| Operating system | NAOqi OS (Linux-based) |
| Processor | Intel Atom E3845 |
| Connectivity | Wi-Fi, Ethernet, Bluetooth |
| Software / content | Entrance Robotics FlowManager CMS + ChatGPT conversation integration |
| Languages | Multilingual (English plus additional languages) |
| Purchase Price | $7,100 |
Stationed at an entrance, Pepper welcomes visitors, answers wayfinding and FAQ questions through its ChatGPT-backed dialogue, and shows directions, sign-in prompts, or branded content on its chest tablet. FlowManager lets the front-desk team update greetings and on-screen flows without a developer, making it a fit for office lobbies, hotel front desks, and corporate visitor centers.
In stores and dealership showrooms, Pepper draws foot traffic, fields product questions, surfaces promotions on its tablet, and collects opt-ins or survey responses. The combination of conversational AI and a CMS means marketing teams can swap campaigns and messaging centrally across multiple robots and locations.
Pepper can greet patients and residents, answer routine questions, point people to departments or amenities, and provide a friendly, multilingual point of contact at the entrance of clinics, hospitals, and senior-living communities — freeing staff from repetitive directional queries.
At trade shows, arts and entertainment venues, and government or civic buildings, Pepper acts as an interactive information point: answering visitor questions conversationally, displaying schedules and exhibit details on its tablet, and creating a memorable, photo-friendly touchpoint at the door.
Same-day response. We handle delivery, on-site setup, staff training, and ongoing service nationwide.
This package is the SoftBank Pepper humanoid robot configured by RobotLAB with the Entrance Robotics FlowManager content-management system and a ChatGPT-powered conversation layer for entrance and reception use. FlowManager is a browser-based CMS that lets your team build and update greetings, on-screen content, and interaction flows, while the ChatGPT integration handles open-ended visitor questions. For the exact bill of materials at this price point — including batteries, charger, and which FlowManager license tier is bundled — call 1-87-RobotLAB to confirm before you order.
RobotLAB lists more than one Pepper configuration. This $7,100 listing is a specific entrance/FlowManager edition, while the broader Pepper offering on the main product page is priced higher and may include additional batteries, accessories, or licensing. The hardware is the same SoftBank Pepper robot in all cases. Because configurations and what's bundled vary, call 1-87-RobotLAB to make sure this edition matches your reception use case and to compare it against the other Pepper options.
Pepper is built for stationary or slow front-of-house roles. It rolls on a wheeled base at up to about 3 km/h and uses sonar, laser, and bumper sensors for basic obstacle awareness, but it is not designed to autonomously navigate a large, busy facility the way a delivery robot does. It works best as a fixed greeter at an entrance, desk, or showroom. If you need a robot that roams, call 1-87-RobotLAB and we'll point you to a better-suited platform.
The ChatGPT conversation layer connects through FlowManager's REST-API integration, which is designed to link Pepper to third-party LLM and chatbot services. Because the responses are generated by a cloud AI service, a reliable internet connection is required for the ChatGPT features to work. Scripted FlowManager content and on-tablet interactions can run with less dependence on connectivity. For details on API keys, data handling, and your specific setup, call 1-87-RobotLAB.
That's the main reason this package uses FlowManager. It's an intuitive, browser-based CMS with templates, a button-and-graphic builder, and media management, so non-technical staff can update greetings, menus, and tablet content and push them to one or many robots from a single account. The ChatGPT layer covers open-ended questions on top of those scripted flows. RobotLAB provides training so your team is comfortable managing it; call 1-87-RobotLAB to ask about onboarding.
RobotLAB offers Pepper through purchase, leasing, and Robot-as-a-Service (RaaS) subscription on its other Pepper listings, so flexible acquisition is generally available. Whether this specific $7,100 entrance configuration can be subscribed or leased — and at what monthly rate — should be confirmed directly. Call 1-87-RobotLAB to discuss purchase versus RaaS for this package.
As the reseller and integrator, RobotLAB handles procurement, the FlowManager and ChatGPT configuration, deployment, staff training, and ongoing service. Specific warranty terms, support tiers, and service-level options for this Pepper package vary by agreement. Call 1-87-RobotLAB to get the current warranty and support details in writing before purchase.
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