Wayfinding AI navigation that guides every visitor through the most complex venue

Pricing depends on the model, sensors, and screen size, but interactive guide robots like the LG CLoi GuideBot and Pudu KettyBot Pro typically land in the low-to-mid five figures to purchase outright. Most operators instead run them on a Robots-as-a-Service (RaaS) subscription that bundles hardware, software, mapping, and support into a predictable monthly fee. Request a quote on this page for exact pricing on the configuration that fits your space.

ROI comes from redirecting staff away from repetitive direction-giving and from reducing the visitor confusion that drives missed appointments, late arrivals, and front-desk congestion. When a robot offsets even part of a concierge, greeter, or information-desk shift across extended hours, payback is often within roughly 12 to 24 months, and faster under a RaaS model with no upfront capital. Ask us for an ROI model built around your foot traffic and staffing costs.

It greets visitors, answers “where is…” questions through a touchscreen and voice, and shows directions on a map or screen. Models like the LG CLoi GuideBot can also physically lead a guest to a room, gate, store, or department by driving the route ahead of them. Many double as roaming digital signage, promoting events, services, or offers when they’re not actively guiding someone.

They use onboard LiDAR, depth cameras, and a pre-built digital map of your floor plan to localize themselves and plan routes in real time. They detect and steer around people, carts, luggage, and furniture, then return to a home or charging position when idle. The map is created during a one-time setup and can be updated when your layout changes.

Front-desk and concierge teams spend a large share of their time answering the same directional questions, which a robot handles autonomously for most of the day. That frees staff for higher-value work like check-ins, problem-solving, and personal service instead of pointing down hallways. It also extends coverage into evenings, weekends, and peak rushes without adding headcount.

They’re most valuable in large, hard-to-navigate spaces: hospitals and clinics, airports and transit hubs, shopping malls and big-box retail, corporate campuses, convention centers, museums, and hotels. Anywhere first-time visitors get lost or crowd the information desk is a strong fit. Healthcare and retail see particularly strong returns because wayfinding confusion directly affects appointment timing and sales.

Visitors get instant, accurate, multilingual directions on demand instead of waiting in line or wandering. Being physically escorted to a destination removes the stress of an unfamiliar building and makes a strong first impression. The robot is consistent and tireless, so the hundredth guest of the day gets the same clear help as the first.

Yes. Interactive guide robots typically support multiple languages through both voice and on-screen text, which is a major advantage in airports, hospitals, and tourist destinations. Large touchscreens, audio prompts, and slow-paced escort modes also help visitors with limited mobility or unfamiliarity with the local language. Ask us which languages and accessibility features are available on a specific model.

Most platforms let you load your own floor maps, directory, branding, promotional content, and event schedules, and update them as things change. Many can connect to scheduling, kiosk, or digital-signage systems so the information stays current. We handle the mapping, content setup, and integration as part of deployment.

The LG CLoi GuideBot is a larger interactive guide robot built for greeting, information delivery, and escorting visitors through bigger venues. The Pudu KettyBot Pro is a more compact, agile guide-and-display robot well suited to retail, restaurants, and tighter floor plans, and it can double as a promotional and lead-and-guide unit. We’ll help match the right model to your space, traffic, and goals.

Day-to-day upkeep is light: periodic charging, sensor cleaning, and occasional map updates when your layout changes. As a multi-brand integrator with nationwide service, RobotLAB handles installation, mapping, software updates, and repairs, and under RaaS that support is included in the subscription. This keeps the robot reliable without burdening your facilities team.

We start by reviewing your floor plan, visitor flow, and goals to recommend the right robot and a realistic ROI estimate. From there we handle mapping, setup, staff training, and a live demo or pilot in your space. To get started, use the form on this page or call 1-87-RobotLAB.