Ubtech Cruzr Robot
A cloud-connected humanoid service robot that greets, guides, and engages customers autonomously — deployed, configured, and supported nationwide by RobotLAB.
- Manufacturer
- UBTech
- Capability
- Brand Ambassador, Innovation Labs
- Support
- US sales, setup & service
Overview
What is the Ubtech Cruzr Robot?
The UBTech Cruzr is a wheeled humanoid commercial service robot built to handle the front-of-house roles that keep teams busy: greeting visitors, answering questions on its 11.6-inch touchscreen, guiding guests through a venue, and running promotions with voice and expressive arm motion. It moves autonomously using UBTech's U-SLAM navigation with LiDAR, sonar, infrared, and a 9-axis IMU, mapping a space once and then operating hands-free on a single charge for up to 8 hours of active use (24 hours standby).
As a reseller and integrator, RobotLAB sells the Cruzr outright at $35,000 with Robot-as-a-Service subscriptions starting around $979/month and financing options available — so you can match the commercial model to your budget and deployment timeline. Every unit ships configured for your use case, and our team handles site mapping, content setup, staff training, and ongoing service so the robot is productive from day one rather than a science project.
Cruzr runs on Android and ROS with Wi-Fi (2.4G/5G) connectivity, a 13MP camera with 1080p video for telepresence and recording, and a 6-microphone array for far-field voice interaction. It is a natural fit anywhere a business wants a consistent, tireless, brand-friendly first point of contact — lobbies, retail floors, hotels, and public-facing government counters.
Specifications
Key specs
| Brand | UBTech |
| Type | Wheeled humanoid commercial service robot |
| Height | 1195 mm (approx. 47 in) |
| Footprint (W x D) | 521 x 516 mm |
| Weight | Approx. 45 kg (99 lbs) |
| Display | 11.6-inch touchscreen |
| Camera | 13MP, 1080p video |
| Microphone array | 6-microphone array (head) |
| Navigation | U-SLAM autonomous navigation |
| Sensors | LiDAR, sonar, IR, 9-axis IMU, depth camera |
| Mobility | 3 omnidirectional wheels |
| Speed | 0.3 m/s normal, up to 1 m/s max |
| Battery life | Up to 8 hrs active / 24 hrs standby |
| Charging modes | Command, scheduled, and automatic docking |
| Connectivity | Wi-Fi 2.4G / 5G |
| Operating system | Android & ROS |
| Arm degrees of freedom | Contact for details |
| Purchase Price | $35,000 |
| RaaS | $979/mo |
How it works
Ubtech Cruzr Robot in detail
Hotel and lobby concierge
Cruzr greets arriving guests, answers common front-desk questions on its touchscreen, gives directions to amenities, and runs a guided tour of the property. Its omnidirectional wheels let it pivot and reposition smoothly in tight lobby spaces, and far-field voice plus a face-friendly screen make it approachable to first-time visitors. Useful in hotels and assisted-living lobbies where consistent, multilingual-capable greeting offloads repetitive questions from staff.
Retail and showroom engagement
On a retail floor or in a car dealership showroom, Cruzr proactively welcomes shoppers, surfaces product information and promotions, and walks customers to the right department using its onboard map. The autonomous parade mode broadcasts promotions while it moves, turning the robot itself into a moving point-of-interest that draws foot traffic.
Corporate and government reception
In office lobbies and government service centers, Cruzr handles visitor inquiries, wayfinding, and check-in support, and its 13MP camera with 1080p video supports telepresence so a remote staffer can step in for escalations. It provides a uniform, always-on first point of contact at the entrance without tying up a receptionist.
Airport and public-venue wayfinding
In airports and large public buildings, Cruzr answers traveler questions, gives directions, and guides visitors to gates, counters, or exhibits. SLAM-based navigation lets it operate across a mapped concourse, and its standby-capable battery supports long operating days with scheduled or automatic returns to its charging dock.
Compare
How the Ubtech Cruzr Robot compares
Gallery
See the Ubtech Cruzr Robot
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See it in action
Ubtech Cruzr Robot in the field
What's included
In the box
- Cruzr Robot
- Charging Dock
Talk to a specialist
Get pricing & a free demo of the Ubtech Cruzr Robot.
Same-day response. We handle delivery, on-site setup, staff training, and ongoing service nationwide.
Questions & answers
About the Ubtech Cruzr Robot.
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Is the Cruzr fully autonomous, or does someone have to drive it?
It is autonomous. Once RobotLAB maps your space, Cruzr uses U-SLAM navigation with LiDAR, sonar, IR, and a 9-axis IMU to move on its own, avoid obstacles, and return to its dock to charge. You can also send it on scheduled routes or trigger actions manually. To plan a deployment, call 1-87-RobotLAB.
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How long does it run on a charge?
Cruzr delivers up to 8 hours of active use and about 24 hours of standby on a single charge, with command, scheduled, and automatic charging modes so it can dock itself between tasks. For typical operating-day coverage in your venue, call 1-87-RobotLAB to talk through the schedule.
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Can I subscribe instead of buying it outright?
Yes. The purchase price is $35,000 and RobotLAB also offers Robot-as-a-Service starting around $979/month plus financing options, so you can spread the cost or pilot before committing. Call 1-87-RobotLAB and we'll recommend the model that fits your budget.
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What languages and interactions does it support?
Cruzr interacts through its 11.6-inch touchscreen, voice (via a 6-microphone array), and expressive arm motion, and it can greet, answer questions, run promotions, and give guided tours. For the current list of supported languages and any custom content you need, contact RobotLAB at 1-87-RobotLAB.
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Does RobotLAB handle setup, training, and support?
Yes. As an integrator, RobotLAB maps your site, configures the robot's content for your use case, trains your staff, and provides ongoing service nationwide. You are not on your own with a box of hardware. Call 1-87-RobotLAB to scope an installation.
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How is Cruzr different from a tablet kiosk?
Unlike a fixed kiosk, Cruzr moves autonomously to greet and guide people, runs a moving promotion mode, supports telepresence through its 13MP/1080p camera, and uses expressive humanoid motion to draw engagement — while still offering touchscreen self-service. For a side-by-side comparison with other options, call 1-87-RobotLAB.
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What environments is it best suited for?
Cruzr is designed for indoor, public-facing spaces with mappable floors: hotel and office lobbies, retail and showroom floors, airports, and government service centers. It is not built for outdoor or heavy-payload material handling. Call 1-87-RobotLAB to confirm it fits your space.
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